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Andaz Tokyo Toranomon Hills

Minato, Tōkyō


    At the heart of the vast and ever-pulsating urban flux that is Tokyo, Andaz Tokyo Toranomon Hills opened on 11 June 2014, occupying top six floors of the 52-story Toranomon Hills, which is the second-tallest high rise in this dynamic capital. Literally meaning "Tiger's Gate," Toranomon was the name of the gate of Edo Castle. To protect this sacred land, temples and shrines built and still remain with enduring attractions. Tokyo Metropolis redevelop this area to be ready for the Tokyo Olympic in 2020, which means Toranomon become a bridge between Tokyo’s fascinating past and dynamic future. Andaz Tokyo offers 164 guest rooms with unparalleled views of the Tokyo, a rooftop bar with open-air seating, all-day dining restaurant with a variety of specialty dishes including “snow aged” beef, matured for 25 days in a natural “Yukimuro” and a spacious – over 1,350 square meters- Spa and Fitness facility.

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Guest Services




The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:


  • Sanitization of high-touch areas using a high-grade disinfectant

  • Alcohol wipes provided in your amenities

  • Complimentary hand sanitizers are available by calling housekeeping

  • QR code for room service menu and hotel information

Dining Outlets

  • Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system

  • Maintenance of safe distancing by limiting the number of tables

  • Sanitization of tables, condiment holders and menus before seating guests (QR code on the menu)

  • Use of mask by all associates and gloves by all kitchen associates

  • Alcohol wipes for guests’ use

  • Cutleries are covered with napkins


  • Disinfection of key cards

  • Sanitization of counter and table surfaces

  • Sanitization of pens after every guest use

  • Mandatory masks for our front desk associates

  • Hand sanitizing gels for guests’ use


  • Mandatory body temperature checks for all guests and associates upon entering the hotel

  • Maintenance of safe distancing by limiting number of guests in the elevator

  • Strengthened hygiene measures including regular disinfection, cleaning and installation of hand sanitizer in various locations around the building

  • Use of mask and hand sanitizer by all associates

  • Increased ventilation cycling outside air through all hotel facilities and guestrooms

These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.

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