Cerulean Tower Tokyu Hotel

Shibuya, Tōkyō

Overview

    A landmark hotel located in the heart of the trend-setting Shibuya district, the Cerulean Tower Tokyu Hotel has earned the reputation for its dedication to providing guests with the utmost of personalized service not found in other luxury hotels in Tokyo. The hotel's refined, tranquil atmosphere combined with its chic, contemporary design provides the perfect place for guests to feel the ambiance of excellence and deep relaxation.

    Guest rooms are located between the 19th and 37th floors, offering stunning views of the Tokyo city skyline. Designed in traditional Japanese aesthetic style, the rooms create a comfortable space for work and relaxation, and our guests often consider the best hotel in Tokyo. After a day full of exploring around area, relax in a state-of-the-art bathroom featuring beautiful marble baths and separate showers. Executive Rooms cater specifically to the business guest, offering a variety of services needed for this type of travel.

    The Cerulean Tower Tokyu Hotel features 5 unique dining venues, including a French restaurant and two traditional Japanese restaurants as well as a cocktail lounge with magnificent city views. The Noh-Theater and jazz club provide sophisticated live entertainment. For exercise and relaxation, there is a fitness center, indoor swimming pool, Jacuzzi and day spa. As one of the most highly regarded luxury Tokyo hotels.

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COVID-19 SANITATION & SAFETY GUIDELINES

The safety and well-being of our guests, associates and community remain our top priority as we all continue successfully taking measures to help curb this global pandemic here in Tokyo, Japan.


As we enter the 'new normal,' Cerulean Tower Tokyu remains a safe harbour for your travels. We have implemented new cleaning and disinfecting policies and social distancing measures, including:


The Hotel

  • Regular disinfection of high-touch surfaces such as pens, cash trays, reception counter, lift buttons and other common areas.

  • Hand sanitizer stations are conveniently placed all over the hotel.

  • Increased ventilation by opening doors and adjusting air conditioning.

  • Other kinds of appropriate protection against infection, such as gloves, face shields and anti-scattering panels are used or installed.

Guest rooms

  • Disinfection of high-touch surfaces such as doorknobs, remote controllers and switches.

  • Regular ventilation with air conditioning units.

  • Removal of selected amenities and paper items from guest rooms: Shoe shine cloth / Laundry order form / TV channel guide / Stationery holder / Wifi information card / Paper cable tie / Comment card / Map / Panoramic view guide/ Magazines / Extra bed pillows

  • Above items can be delivered upon request.

Fitness Facilities

  • Regular disinfection of high-touch surfaces such as fitness machines, equipment and lockers.

  • Limits to the number of guests allowed into the facility at any one tine.

  • Increase ventilation by opening doors and usage of air purifiers.

  • Temporary closure of the sauna and massage chairs until further notice.

Restaurants

  • Regular disinfection of high-touch surfaces such as dining tables, chairs, iPad menu and touch pens.

  • Restaurant seating arrangement are redesigned to adhere to social distancing protocols (Table partitions are installed at Garden Kitchen “Caramelo”)

  • Condiments are in sanitized individual containers and offered after guests are seated.

  • It is mandatory for all servers to be wearing hand gloves.

Staff

  • Staff are required to wear face masks at all times while working.

  • Staff are required to check one’s body temperature before working and required to wash and sanitize their hands frequently while working.

We kindly all guests to follow below protocols

  • Please put on a face mask in public spaces.

  • Please maintain social distancing in public spaces - examples; front reception, cash register, elevators and escalators.

  • Please do not hesitate to let our staff know when you are feeling unwell.