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Hilton Tokyo Bay
Urayasu, Chiba
Overview
- Discover the magic of Disney
Hilton Tokyo Bay is an official Tokyo Disney Resort® hotel, boasting easy access to Tokyo Disneyland® and Tokyo DisneySea®. After a busy day at the park, unwind at our hotel with various recreational amenities, diverse dining venues and comfortable accommodations, including unique themed rooms and suites. If you’re planning a wedding or business event, impress your guests with stunning sea views and lush garden setting at our Tokyo Bay hotel.
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COVID-19 SANITATION & SAFETY GUIDELINES
Hilton has developed a global program that will introduce a new standard of hotel cleanliness and disinfection to ensure Hilton guests enjoy an even cleaner and safer stay: Hilton CleanStay with Lysol protection. The program has been developed with experts from RB, maker of Lysol and Dettol, brands trusted for safely disinfecting surfaces. In addition, experts from the Infection Prevention and Control team at Mayo Clinic will advise and assist in enhancing Hilton’s cleaning disinfection protocols.
Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols are currently in use. The program will feature Lysol’s trusted cleaning products, solutions and training in North America. RB and Hilton are also exploring opportunities to expand the program into a global partnership. The program will include:
Hilton CleanStay Room Seal to indicate that guest rooms haven’t been accessed since they were cleaned
Extra disinfection of top 10 high touch areas in guest rooms including light switches and door handles
Increased cleaning frequency of public areas
Guest-accessible disinfecting wipes at entrances and high traffic areas
Enhanced cleaning for fitness centers 
Reduced paper amenities (like pads and guest directories) in rooms
Enhanced cleaning & other changes to buffets, in-room dining and meeting spaces
Industry-leading contactless check-in and check-out with Digital Key at more than 4,700 properties globally
Evaluation of new technologies like electrostatic sprayers with disinfecting mist and ultraviolet light to sanitize surfaces and objects
Enhanced Team Member safety and well-being with personal protective equipment and enhanced training and protocols
The rollout of Hilton CleanStay will begin at Hilton hotels worldwide this month.
Current Health and Hygiene Standards. We take great pride in maintaining the highest standards of cleanliness and hygiene. Given the effects of COVID-19, we have taken additional measures in our hotels today, developed in consultation with global and local public health authorities (including the WHO and CDC), to make our cleaning and hygiene protocols even more rigorous:
Our hotel teams are receiving ongoing briefings and enhanced operating protocols.
We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.
We will continue to adjust food and beverage service in accordance with current food safety recommendations.
We have increased the deployment of hand sanitizers.
We have activated our regional and global response teams to provide around-the-clock assistance to our hotels and are prepared to act swiftly should we be alerted to a case of coronavirus at one of our properties.
What to Expect During Your Stay. As you know, the way we travel looks a little different right now, so we wanted to ensure you had the latest list of what to keep in mind when you prepare to travel next. Please reach out to your hotel directly to understand their latest local guidelines.
Social Distancing. Social Distancing continues to be a recommended or required practice in public settings. We’ve adjusted common areas in many of our hotels to help guests adhere to these guidelines. During your stay, please be mindful of other guests and Team Members and maintain the suggested six feet of distance.
Hotel Services and Amenities. For your safety, some services or amenities such as pool, spas, fitness centers, restaurants and daily housekeeping may be modified or suspended.
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