Kobe Bay Sheraton Hotel & Towers
- Kobe Bay Sheraton Hotel & Towers is the ideal destination for both business and leisure travelers alike, offering spacious and stylish accommodation, all with mountain or ocean views, as well as thoughtful amenities to enhance your stay. Relax at our hotel's state-of -the-art fitness center including fully-equipped gym, outdoor tennis courts, indoor pool and onsen spa. Children can play in our 'Kobe Sweets Kids Land' with toys and books available for their enjoyment. After a busy day in Kobe, Japan, guests can recharge at a variety of local and international restaurants, including our panoramic 21st floor restaurant, vibrant coffee house and 24-hour room service. Those looking to host a business meeting or special event in Kobe, Japan can select from 13 unique venues coupled with impeccable service, the latest technology and bespoke planning services to ensure a successful day. Additional hotel facilities include free Wi-Fi, complimentary parking for stay guests and a barber's shop.
COVID-19 SANITATION & SAFETY GUIDELINES
As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, our Marriott Cleanliness Council is redefining our cleaning and safety standards. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates.
To promote the health and safety of our communities, face coverings are required for guests and associates in all indoor public areas in North America, the Caribbean and Latin America.
Starting with our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents.
Hand sanitizing stations are being installed at hotel entrances, at our front desks, our elevator banks, and meeting spaces.
Signage in public spaces will remind our guests to maintain social distancing. We will be adding partitions at check-in to provide an extra level of precaution for our guests and our associates.
In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. And we will be placing disinfecting wipes in each room for your use.
New Cleaning Technologies
We are rolling out enhanced technologies including electrostatic sprayers to sanitize surfaces throughout the hotel. We are also testing ultraviolet light technology for sanitizing guest keys and devices shared by associates.
Our mobile technologies provide reassurance and distancing options for our guests. In over 3,200 hotels, your phone can be used to check in, access your room, and order room service.